1. What information we collect about you
You should know that there are two types of information we collect about funticket.ro users:
a) “Personal information” – that information that can identify you and may include, for example, your name and surname, address, telephone number or email address.
b) “Information that cannot personally identify you” – information that usually refers to the computer or mobile device from which funticket.ro services are accessed, but which does not identify you personally. This information may include, but is not limited to, the web pages you have visited, the services you have accessed, the advertisements (adverts) sent to you, the transaction history, the IP address, information about your Internet connection, etc.
Making a ticket purchase
If you make a purchase of tickets through funticket.ro, we will collect the information we need to complete your order and we will notify you about the status of your order (if applicable). We will also notify you of any change, (rescheduling, cancellation or postponement) of the venue for which you purchased a ticket.
Funticket.ro user account
If you are 16 years of age or older, you can choose to register on funticket.ro to obtain a user account, by accessing the “My Account” section of the site. You only need a funticket.ro account if you want to receive notifications about the venue you purchased a ticket for, to receive information about other venues that may interest you, and to have a purchase history inside your account. However, you can still purchase a ticket even if you choose not to create an account. The funticket.ro user account is created based on the establishment of contact details (name, surname, valid e-mail, valid phone number, address). All contact details are necessary for us to be able to send you the ticket in electronic format and to offer the possibility to identify you correctly. Situations in which it is necessary to identify you and validate your identity could occur in case of a refund of the ticket value, in case of postponement, cancellation or because, for personal reasons, you can no longer reach an event and you will request a refund, in accordance with the Terms and Conditions of funticket.ro.
If you decide to pay by card you understand and agree that:
- You will leave the funticket.ro interface and you will be redirected to the payment processor interface with the euPlatesc card;
- Data entered in the euPlatesc site / interface will be saved by Eu Platesc within the European Community;
- Eu Platesc will be responsible for processing the data provided by you in the euPlatesc site / interface.
If you contact us for any reason (for example, to report an error on the website), we may keep a record of this correspondence, which may include personal data.
Use of our services / Marketing messages from funticket.ro
Please note that funticket.ro may collect sensitive personal information while providing services for you. Funticket.ro may collect information about your use of our services. We may also collect information about the marketing messages we send you and how you respond to them.